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Repairs & Support
We at Maxtec understand the critical nature of our clients data and therefore offer a repair and maintenance service which minimises our clients anxiety and frustration whenever there is a Tape Storage device failure. Our highly skilled engineers will respond within the timeframes specified by an SLA or alternatively will respond to ad-hoc calls with the minimum of delay. Our engineers are skilled in Tape Technology and are therefore able to extend their skills across all leading brands and technologies of Tape Storage Devices.
We offer the following repairs & support,
- Multi-vendor Tape Storage Device repair Service – Both on-site and Carry-In
- Standalone and Automated Library repair, service and repairs
- Preventative Maintenance Services on Tape Storage devices
- Full Service Level Agreement Services – Next Business Day, Same Business Day and 24X7 Service offering
- Data Conversion Services – Conversion of data from one media format to another
- LTO Media Analysis Service





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